Human resources and industrial relations officers conduct research and advise on recruitment, training, staff appraisal and industrial relations policies and assist specialist managers with negotiations on behalf of a commercial enterprise, trade union or other organisation.
There are no formal academic requirements although most entrants possess a degree or equivalent qualification and/or relevant experience. Many employers expect staff to gain membership of the Chartered Institute of Personnel Development through study for professional qualifications. NVQs/SVQs in this area are available at Levels 3 and 4.
Please note all college campuses close for the Christmas break at 12pm on Thursday 11 December 2025 until Monday 5 January 2026.
During the closure, you can still contact us for general enquiries on weekdays from Friday 12 December until Friday 19 December. Our lines will be open between 9am – 4pm during this period, with an earlier finish of 12pm on Friday 19 December.
Should you need any advice or guidance over the Christmas break all key contact information and local support services below.
Key information for the Christmas Break