Travel and Tourism

Level 2 Extended Certificate/Diploma Air Cabin Crew
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Course Title
Level 2 Extended Certificate/Diploma Air Cabin Crew
Course Code
Mode of Study
Entry Requirements
4 GCSEs (A*–D/9-3) or successful completion of the Level 1 programme, including English & Maths
Leads on to
You can continue your study with the Level 3 Diploma in Aviation Operations or the Level 3 Diploma in Travel and Tourism. You will also be suitably trained for jobs with a travel agent or tour operator as well as working for a hotel or airline in a customer service role.
Airline health, safety and security - gain a thorough understanding of a range of legislation related to the activities that airlines adhere to and how they maintain health, safety and security in a confined environment Airline emergency procedures - learn how to respond to various planned and unplanned emergencies on-board an aircraft including the operation of emergency equipment Roles of air cabin crew on board - develop the necessary knowledge of the on-board role of cabin crew. Learn how to prepare the cabin for boarding, deal with passengers with special requirements, carry out a professional in-flight service, make effective passenger announcements and complete the necessary documentation required for a flight Airport check-in - understand the different roles that staff have to undertake when checking-in passengers. Learn the safety and security checks necessary to board a plane and how to deal with customer enquires in a professional manor, along with the aircraft dispatch process & supporting flight operations.